Terms & Conditions

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.

  • All personal information you provide us with or that we obtain will be kept private  the personal information. and email may be used for new offers or information from Dead Tree Scrolls, This will never be passed on to other companies. You can un-subscribe from emails at any time.

  • Events outside the Dead Tree Scrolls shall be considered force majeure.

  • The price applicable is that set at the date on which you place your order.

  • Shipping costs and payment fees are recognized before confirming the purchase.

  • Card information is transmitted over secure SSL using Paypal encryption and is not stored on any of our websites.

  • Please note that local import charges may occur for international deliveries.

  • Dead Tree Scrolls reserves the right to amend any information without prior notice.

 

Return Policy

Our Return Policy for goods in short

  • You must contact Dead Tree Scrolls before returning any items.

  • You can return the product within 14 days of delivery under the UK distance selling regulations. (Please Note Custom Made Items are exempt and non returnable)

  • The product must be returned unused in an (As new delivered condition) Including all product packaging.

  • This does not affect your statutory rights

  • To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.

  • All returns are at the customers expense and risk, Please obtain proof of posting and if required postage Insurance, (this does not affect your statutory rights under the distance selling rules

  • Want to switch to another product? You can do that, just contact us.

  • If a package is unclaimed you might have to pay a handling fee and a re-posting charge

 

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Return Policy

Please contact Dead Tree Scrolls before returning any items.

It is appropriate that the consumer inspects the delivery immediately to verify that this is undamaged, accurate and error free. If you are not satisfied with the item, contact Dead Tree Scrolls and give all information relevant and the reason for complaint.


Return Conditions

You can return the product within 14 days of delivery. The product must be in new condition. If the product is opened or used the product shall not be refunded. Note:- Custom Made Items non returnable,

Make sure to include contact information with the return and if possible, please provide us with a tracking number. we suggest you get a receipt and a package ID for the return from the delivery service, as it makes it easier to follow the return shipment if needed.

Dead Tree Scrolls will make a refund of eligible returns. The easiest way is to e-mail it to us along with a brief description of your case.


Returning A Package

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. the Dead Tree Scrolls is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

 

Want to switch to another product?

 

Return the product you have received and send us an e-mail telling us which product you want instead.


Transport Damage

If the product is lost or you upon receiving, notice that the item has been damaged during transport, you should immediately report this to us.


Unclaimed Packages

For packages that are not delivered/collected Dead Tree Scrolls reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.


Terms & Conditions

This page contains the terms & conditions. Please read these terms & conditions carefully before ordering any products from us. You should understand that by ordering any of our products, you agree to be bound by these terms & conditions.

By placing an order at the Dead Tree Scrolls, you warrant that you are at least 18 years old (or have parents' permission to buy from us) and accept these terms & conditions which shall apply to all orders placed or to be placed at Dead Tree Scrolls for the sale and supply of any products. None of these terms & conditions affect your statutory rights. No other terms or changes to the terms & conditions shall be binding unless agreed in writing signed by us.


Personal Information

All personal information you provide us with or that we obtain will be handled by Dead Tree Scrolls. The personal information you provide will be used to ensure deliveries to you,  to provide offers and information on our catalogue to you. The information you provide is only available to the Dead Tree Scrolls and will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request the Dead Tree Scrolls to delete or correct the information held about you. By accepting the the Dead Tree Scrolls Conditions, you agree to the above.


Force Majeure

Events outside the Dead Tree Scrolls control, which is not reasonably foreseeable, shall be considered force majeure, meaning that the Dead Tree Scrolls shop is released from obligations to fulfil contractual agreements. Example of such events are government action or omission, new or amended legislation, conflict, embargo, fire or flood, sabotage, accident, war, natural disasters, strikes or lack of delivery from suppliers. The force majeure also includes government decisions that affect the market negatively and products, for example, restrictions, warnings, ban, etc.


Payment

All products remain the Dead Tree Scrolls property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs and payment fees are recognized before confirming the purchase. If you are under 18 years old you must have parents' permission to buy from the Dead Tree Scrolls shop.

If a item is unavailable you will be given the choice to receive an immediate full refund or an alternative

All transfers conducted through the Dead Tree Scrolls are handled and transacted through third party dedicated gateways to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.


Local Taxes

Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers own expense.


Cookies

The Dead Tree Scrolls uses cookies according to the new Electronic Communications Act, which came into force on 25 July 2003. A cookie is a small text file stored on your computer that contains information that helps the website to identify and track the visitor. Cookies do no harm to your computer, consist only of text, can not contain viruses and occupies virtually no space on your hard drive. There are two types of cookies: "Session Cookies" and cookies that are saved permanently on your computer.

The first type of cookie commonly used is "Session Cookies". During the time you visit the website, our web server assigns your browser a unique identifier string so as not to confuse you with other visitors. A "Session Cookie" is never stored permanently on your computer and disappears when you close your browser. To use Dead Tree Scrolls without troubles you need to have cookies enabled.

The second type of cookie saves a file permanently on your computer. This type of cookie is used to track how visitors move around on the website. This is only used to offer visitors better services and support. The text files can be deleted. On Dead Tree Scrolls we use this type of cookie to keep track of your visit and to keep statistics of our visitors. The information stored on your computer is only a unique number, without any connection to personal information.


Additional Information

The Dead Tree Scrolls reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase and product offerings without prior notice. At the event of when a product is sold out or any other reason, the Dead Tree Scrolls has the right to cancel the order and refund any amount paid in the best way. Dead Tree Scrolls shall also notify the customer of equivalent replacement products if available.

Multiple Items may be sent either all in one parcel or separately.